Universal Tailors – Online Store Terms and Conditions

Effective Date: 01/01/2024

1. Acceptance of Terms

By accessing and using the website www.universaltailor.com, you agree to comply with and be bound by these terms and conditions. If you do not agree to these Terms, please do not use the Website.

2. Definitions

• “We,” “us,” or “our” refers to Universal Tailors, the owner of www.universaltailor.com.
• “You” or “your” refers to the user or customer of the Website.
• “Products” refers to bespoke garments and other related items available for purchase on the Website.

3. Ordering and Payment

3.1. Order Placement: By placing an order on our Website, you confirm that you are at least 18 years old and legally capable of entering into a contract.

3.2. Product Information: We strive to provide accurate and detailed information about our products, including pricing. However, we reserve the right to correct any errors or inaccuracies.

3.3. Payment: All payments are processed securely through trusted third-party payment gateways. We accept various forms of payment, including credit/debit cards and other methods as indicated on the Website.

4. Bespoke Garments

4.1. Customization: Our bespoke garments are made to order according to your specific measurements and design preferences. Please ensure the accuracy of your measurements and design choices when placing an order.

4.2. Alterations: In the event of any fit issues upon receiving your bespoke suit, we offer a one time free alterations. Contact our customer service within 14 days of receiving your order for further assistance.

5. Shipping and Delivery

5.1. Shipping: We offer shipping to the EU, USA, and other countries. Shipping times may vary based on your location and other factors. 

5.2. Customs and Duties: Customers are responsible for any customs duties, taxes, or other fees imposed by their country’s regulations.

6. Returns and Exchanges

6.1. Return Policy: We do not accept returns for any product under any circumstances. 

6.2. Exchange Policy: We do not accept exchanges of any product under any circumstances.

7. Intellectual Property

The content on the Website, including images, text, and logos, is the intellectual property of Universal Tailors. You may not use, reproduce, or distribute any content without our prior written consent.

8. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

9. Amendments

We reserve the right to update or modify these Terms at any time. Any changes will be effective upon posting on the Website. It is your responsibility to review the Terms periodically.

10. Contact Information

For any inquiries or concerns regarding these Terms, please contact us at info@universaltailor.com

By using www.universaltailor.com, you agree to these Terms and Conditions.